Be Informed for the Public Sector
How do you deal with increasing citizen expectations?
The rapid pace of technological change is having an increasing impact on how public services are delivered to the public. The policy issues of today are complex, and traditional approaches do no longer suffice. Government agencies and public organizations must deal with citizen expectations towards instant gratification; questions should be immediately answered, and problems immediately solved. The public demands interactions that are safe, secure, fast, and easy.
Governments build custom software solutions with Be Informed, to streamline processes while being flexible to navigate changing regulation. Be Informed technology is proven to be a successful accelerator for digital transformation in the public sector. primarily in tax collections, permit issuance, and social benefit distribution.
Some of our customers
Characteristics of the platform
Dynamic Case Management
Manage tasks based on priorities and characteristics of the cases. The Be Informed platform is capable of Dynamic Case Management (DCM), supporting the complete process of managing public cases individually and flexibly. All while guaranteeing the follow-up with all the updated regulations and rules affecting every case.
Customer Journey Automation
Design simplified and transparent procedures for citizens, using the customer journey automation capabilities of Be Informed. The result? Minimized operational time and cost, Shortened cycle of traditional procedures and reduced bureaucracy.
Continuously changing rules and regulations can be easily managed through custom software applications. Ensuring compliance is inherent to the Be Informed platform. Through automated audit trails and integrated rule traceability.
Governments can manage technological debt by bringing all (legacy) systems and data sources together with Be Informed. Intelligent software solutions create a new basis for digital transformation, and enable public organizations to reap the rewards of technological advancement sooner.
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Experience a platform demo, provided by one of our Public Sector specialists.