Intelligent automation platform

Be Informed helps you to deal with the increasing complexity of digital and regulatory changes automatically, without having to revise the entire IT infrastructure. Our approach leads to the fast, flexible and robust results you are looking for. Read on to find a detailed description of the basic principles underlying our working method and the value they help realize.

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Model-based intelligent automation platform

Be Informed was founded in 2006 in order to meet the rising need of organizations to  automate complex, knowledge intensive work. The result is our model-based intelligent automation platform. Models allow people to focus on capturing the business rules from relevant points of view, are understandable, explicable and easy to design.

We believe intelligent automation enables you to create new value using existing resources.

How do we do that?

The challenge with automating knowledge work is that the knowledge is often accumulated in people’s minds, not their systems. To support and enable complex knowledge automation, the platform has the following characteristics:

Context driven and goal oriented decision making

The Be Informed platform uses declarative models and advanced goal-oriented, backward chaining inferencers to automate decisions, support decision makers and generate contextual processes according to the rules specific to the situation. By describing the rules and the constraints of the process, and not the process itself, we allow incorporating thousands of rules whilst still keeping it comprehensible and easily adaptable.

The way our platform functions, is comparable to a satellite navigation system. Based on a pre-defined destination, the optimal route is constantly recalculated on the concept of backward chaining. 

The result: Our software provides a real-time, context-aware, process handling platform with a personalized, customer centric user experience. 

Direct model-driven development

The Be Informed platform is a direct model-driven automation platform. Our models (and the processes they represent) are instantly operable, without additional programming or conversion into code. Business rules are semantically captured and modeled, and can be tested and adjusted at any time. 

The result: Our development has been independently proven to be three to ten times faster and less labor-intensive than traditional approaches. By using the direct model-driven methodology you produce applications that are faster, modular and with less technical debt. It’s really just as simple as that. Nothing gets lost in translation. You are in control of the models you create and implement.

One business language

A client’s existing business language is used in describing and modeling the products, services, processes and policies of the knowledge process that you want to automate. 

The result: Expert’s knowledge is actively involved and still recognizable, hereby ensuring clarity, compliant operations and increasing ownership. 

One open platform

Because of existing systems and IT landscapes, integration is key. Therefore, we use a solid open integration platform to make sure all relevant or desired (exterior) relations, dependencies and deliverables are captured within our models. The platform thus connects, wraps and orchestrates the entire end-to-end business process, each step, role and system accounted for.

The result: A platform with high scalability and capable of handling all levels of complexity while leveraging existing IT infrastructure and welcoming future innovations. 

Scale and complexity

The Be Informed platform is designed as an engine for applications establishing automated processes, customer journeys, compliance and orchestration. Scalability and dealing with complexity are two of our core values. To give you an idea of the extent, we share some numbers our platform has put into practice for our customers

lines of code
years of existence
growth in two years
1 %

What does Xebia say?

Xebia, the leading IT consultancy service, had a look at Be Informed and found;

  • Strategic product development activities enabling scaling up and growth acceleration
  • High-quality software using valuable resources and competencies
  • Positive business results and ability to execute

Read the entire case by downloading it here.

Your Solution

From years of experience we know exactly how to help you with your digital development. Together with our partners, we have created solutions in different domains for our customers around the world.

Manage dynamic cases
no matter how complex

Not one case is the same. With Dynamic Case Management, you support case workers in handling the exceptions to the rules. Deliver outstanding customer experiences by breaking free from the inflexibility of traditional business systems.

Create intelligent
digital customer journeys

Anticipate on circumstances, offer the best fitting service and directly deliver customers exactly what they need. With our technology, you turn opportunities into relevant results through personalized customer journeys.

Easily become
end-to-end compliant

Your business changes over the years. Regulations do too. Ideally, you integrate changes in regulation into operational processes and policy through intelligent automation. Impossible? Not quite. Just take the complexity and burden out of compliance.

Connect systems,
technologies & processes

All systems are valuable; legacy is there because it works right? These older systems are stable and contain useful data needed to maintain your business. Time to wrap it all up and bring every piece of information together – without the need for a ‘boil the ocean project’.


Manage dynamic cases, no matter how complex. 

Create intelligent and personalized digital customer journeys.

Take the complexity and burden out of compliance with end-to-end solutions.

Connect systems, technologies, and processes with orchestration.

Software Escrow

The software developed by Be Informed has been deposited through Software Borg to the IT-notary.

The certificate guarantees Be Informed’s software will remain continuously usable by users.

Be Informed

Get to know Be Informed

Be Informed

Request a demo

See the Be Informed platform yourself