Dynamic Case Management
Make your business achieve its full potential
Not one case is the same. Each unique case ideally requires a unique process route to reach the desired results in the most efficient way. In Dynamic Case Management systems, the process is not predetermined. Instead, case-specific needs and the available data are forming it.
Request a demo
Experience a platform demo, provided by one of our DCM specialists.
Today's challenges
Changing Regulations
Changing legislation may negatively affect workflows in the business world. Slowing workflow wastes time and money. Therefore, companies that want to thrive, must
be agile.
Endless Paperwork
Most companies still have their policies and regulations on paper, excel lists and in PDF files; they retype forms and look literally for hours for one specific piece
of information.
Set in Stone Processes
Customers expect a personalized journey for their unique case. Traditional case management systems have no room for case-specific needs or exceptions to
the rules.
Mistakes and Errors
Traditional case management systems don’t have an automated decision support system. This deficiency causes more mistakes and malfunctions, as they cannot embrace any complexity.
Manage Complex Cases with Be Informed
Work
management
Assign the right task to the right case worker, at the right time based on predetermined rules.
Context-driven processes
Determine the needed actions on every case based on the context of the case.
Automated decision making
Automated decision-making based on the context of the case and the case-specific rules.
Dynamic user interfaces
Team collaboration through customizable authorization and flexible case handling.
Integrated audit trails
History and record of context, allowing easy tracking of all performed cases and processes.
Low-code development
Create applications through model driven development and easily make changes yourself.
Dynamic Case Management
Dynamic Case Management (DCM) systems are the solution. Get rid of rigid workflow structures. Instead, create services that are more personal, flexible, and faster, while ensuring compliance. Manage both long and short-term cases and handle all corresponding files in one system. By using our low-code development platform instead of hand coding, your applications will be live in no-time.
Case Workers
Work management software supports case workers in handling dynamic cases by assigning tasks to the appropriate worker at the right time.
Workflows are streamlined and processes are flexible when required. Improve collaboration and efficiency while saving time and lowering costs.
End Users
Guide customers through your customer journey in a personalized way, based on their wants and needs, while receiving valuable information at the same time.
Streamline user experiences and deliver faster results. Discover the flexibility to deliver truly personalized service with customer-centric applications.
Our Success Stories
Dynamic Case Management solutions built with Be Informed deliver maximum support for handling cases. Organizations worldwide use Be Informed to develop solutions that better fit day-to-day work practices and help make operations easier. Read our client cases to learn more about Dynamic Case Management with the Be Informed platform.
Brabant Water
A major utilities company chose Be Informed to manage cooperation between stakeholders within and outside the organization.
GGZ
A health care organization uses Be Informed to match patient cases with the most effective treatment method and therapist.
OLO
A Dutch nationwide application used by organizations and citizens to apply for environmental permits online relies on Be Informed for DCM.
DCM Whitepaper
Read more about our Dynamic Case Management solution and success stories.
DCM eBook
Download our Dynamic Case Management eBook for more detailed information.
Get to know Be Informed
More Solutions
Explore our other solutions, powered by the Be Informed intelligent automation platform.
Create intelligent customer journeys
Anticipate on circumstances, offer the best fitting service. With our technology, you turn opportunities into relevant results through personalized customer journeys.
Easily become
end-to-end compliant
Integrate changes in regulation into operational processes and policy through intelligent automation. Take the complexity and burden out of compliance with intelligent automation.
Connect systems,
through orchestration
All systems are valuable; legacy is there because it works right? It’s time to wrap it all up and bring every piece of information together – without the need for a ‘boil the ocean project’.
