Be Informed Partner

About RoboRana

RoboRana helps organizations transform data-intensive business processes, reduce manual work and errors, minimize costs and improve customer experience. Through intelligent automation virtual workers and automated repetitive processes are embedded. RoboRana combines Robotic Process Automation (RPA) with cognitive solutions such as Optical Character Recognition (OCR), Natural Language Processing (NLP) and Machine Learning (ML) to deliver results that impact today’s way of working.

Like Be Informed, RoboRana believes in Gartner’s vision of hyperautomation: the mixture of automation technologies that exist to augment and expand human capabilities. Key aspects for enabling hyperautomation include:

  1. Process Insights: understanding and identifying the activities and possible bottlenecks within the process.
  2. Process Intelligence: combining process automation with Artificial Intelligence such as NLP and ML.
  3. RPA: reducing manual work by humans in applications, particularly in repetitive tasks that differ very little in each iteration.
  4. Business Process Management: managing and orchestrating long running and cross organization end-to-end business processes.

The Partnership

To bring together these four aspects and unite technologies, people and processes, an end-to-end hyperautomation platform is essential. Therefore, RoboRana joined forces with Be Informed to integrate and orchestrate all digital tools needed to perform the hyperautomated process.

The hyperautomation platform merges the Be Informed intelligent model-driven automation and orchestration platform with the capabilities of RoboRana to orchestrate bots, intelligent services and knowledge workers. Be Informed acts as a master orchestrator of processes and tasks. It easily collaborates with RPA-bots from multiple vendors to automate tasks within a process. It also provides a direct integration service/API to other enterprise platforms, applications, devices and AI services.

The Outcome

With the hyperautomation platform by RoboRana and Be Informed you can orchestrate RPA-bots of multiple vendors and human workers. A few highlighted features and results:

  • New bots can simply be added through ‘drag & drop’, while dashboards provide monitoring options and insights to improve and optimize the end-to-end process.
  • Low-value tasks are optimally performed with automation tools, Machine Learning and advanced Artificial Intelligence.
  • Outputs can be produced automatically and run efficiently with little to no human intervention.
  • A caseworker is only involved when a human check is necessary.

The combination of Be Informed and RoboRana constitutes a hyperautomation platform delivering powerful capabilities for Business Process Management. It also acts as a managing platform for RPA-technologies. Instead of giving each RPA-bot specific tasks and decision-making parameters, the platform acts as a managing agent. It integrates with bots from multiple RPA-suppliers, and triggers the bots to perform tasks within a process. Furthermore, it detects malfunctions of RPA-bots and will call in a human worker or trigger another solution to continue the process.

It enables organizations to get the most out of their bots through enabling complex decision making, calculating, and monitoring. The hyperautomation platform by RoboRana and Be Informed can integrate and orchestrate all digital tools needed in the DigitalOps toolbox. As a result, hyperautomation in collaboration with humans can create a workplace that is always informed, agile and able to use data and insights for quick and accurate decision-making.

Integrate and orchestrate all digital tools needed to perform the process.

Trigger RPA bots from multiple suppliers to perform tasks within a process.

Monitor the process, detect malfunctions, and perform complex decision making.

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"Be Informed is absolutely amazing for us."
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Integrate and orchestrate all digital tools needed in the DigitalOps toolbox.

Trigger RPA-bots from multiple suppliers to perform tasks within a process.

Monitor the process, detect malfunctions, and enable complex decision making.

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