Dynamic Case Management
Ensuring dynamic processes and embracing complex interactions
Not one case is the same. Each unique case ideally requires a unique process route to reach the desired results in the most efficient way. Traditional case management systems follow a 'set in stone' process, without any room for the case-specific needs or exceptions to the rules. This leads to higher costs, dissatisfied customers, and frustrated workers.
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Dynamic Case Management
Dynamic Case Management (DCM) systems are the solution. Get rid of rigid workflow structures. Instead, create service that is more personal, flexible, and faster, while ensuring compliance. Manage both long- and short-term cases and handle all corresponding files in one system. By using our low-code development platform instead of hand coding, your applications will be live in no-time.
Dynamic Case Management (DCM) systems are the solution. Get rid of rigid workflow structures. Instead, create service that is more personal, flexible, and faster, while ensuring compliance. Manage both long- and short-term cases and handle all corresponding files in one system. By using our low-code development platform instead of hand coding, your applications will be live in no-time.
Be Informed offers maximum support to case workers when handling dynamic cases. Through work management, your team will work as efficient as possible, workload will be evenly spread, and case throughput times will be shortened.
For Case Workers
Work management software supports case workers in handling dynamic cases by assigning tasks to the appropriate worker at the right time.
Workflows are streamlined and processes are flexible when required. Improve collaboration and efficiency while saving time and lowering costs.
Work management software supports case workers in handling dynamic cases by assigning tasks to the appropriate worker at the right time.
For End Users
Guide customers through your customer journey in a personalized way, based on their wants and needs, while receiving valuable information at the same time.
Streamline user experiences and deliver faster results. Discover the flexibility to deliver truly personalized service with customer-centric applications.
Guide customers through your customer journey in a personalized way, based on their wants and needs, while receiving valuable information at the same time.
Solutions
Read more about the solutions that companies have developed with Be Informed by downloading our Dynamic Case Management whitepaper.
Manage Complex Cases with Be Informed
Be Informed offers maximum support to case workers when handling dynamic cases. Through work management, your team will work as efficient as possible, workload will be evenly spread, and case throughput times will be shortened. Be Informed offers the following benefits to manage complex cases:
| Work management | Assign the right task, to the right case worker, at the right time based on predetermined business rules. |
| Context-driven processes | Determine the needed actions on every case based on the context of the case. |
| Automated decision making | Automated decisioning based on case context and case-specific rules. |
| Dynamic user interfaces | Team collaboration through customizable authorization and flexible case handling. |
Dynamic Case Management Use Cases
Dynamic Case Management solutions built with Be Informed deliver maximum support for handling cases. Organizations worldwide use Be Informed to develop solutions that better fit day-to-day work practices and help make operations easier. Read our client cases to learn more about Dynamic Case Management with the Be Informed platform.
Brabant Water
A major utilities company chose Be Informed to manage cooperation between stakeholders within and outside the organization.
GGZ
A health care organization uses Be Informed to match patient cases with the most effective treatment method and therapist.
OLO
A Dutch nationwide application used by organizations and citizens to apply for environmental permits online relies on Be Informed for DCM.
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Experience a platform demo, provided by one of our DCM specialists.
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