Insurance
Streamline complex interactions between customers, employees and systems.
Insurance processes consist of many components, having a direct impact on every insurance case. Including complex interactions between people, investigations, data, systems, and policy application reviews and approval processes. A fully automated process cannot take over completely; humans are always needed in such cases. Therefore, Be Informed has built a solution combining the qualities of humans and automation. We help insurance companies get the best out of their systems and employees.
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Solution Characteristics
Streamline claim processes
Embrace the complexity of handling insurance claims and achieve better results while lowering costs. Claims operations involve complex interactions between people, cases, and rules. By implementing the Be Informed solutions you can increase the efficiency of your workflows.
Increase customer satisfaction
Handle each insurance claim through Dynamic Case Management and automated advice, giving each customer a personalized experience while increasing efficiency.
Handle regulations and stay compliant
Stay up to date with all fast-changing and new regulations, affecting your operations and customers. Be Informed helps you to meet all compliance requirements for every department of your organization. Eliminate operational risks and prevent regulatory sanctions when meeting compliance requirements with Be Informed.
AXA solution video
Capabilities
- Self-service platform
- Smart digital user-friendly portals
- Interview-based forms
- Automated but personalized advice
- High degree of flexibility through low-code development
Ertuğrul Sezik
Founder Finnova Solutions
- Claims reduction
- 20% safer driving by policy holders
- Pro-active advice to improve driving
- 25% more efficient operation
AXA GO
AXA GO is a connected car insurance solution with highly personalized customer journeys and personal pricing. Policy holders have access to their personal driving score, insurance rates, security alert, and vehicle information. In order to make the service a reality, AXA Sigorta achieved to integrate 5 different systems with a total of 25 integration points with Be Informed.
Ertuğrul Sezik, founder of Finnova Solutions, our partner who helped building the AXA GO solution tells us more about the development.
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