Hybrid workforce and hyperautomation

Moving toward more efficient working practices

Every year, Gartner identifies technology trends that are critical to businesses all over the world. Hyperautomation is their top trend for 2022 because the practice has enormous potential when it comes to accelerating the adoption of digital business. It also enables CEOs to achieve growth through increased digitization and efficiency. 

But what does hyperautomation exactly entail? How does the strategy and technology help facilitate the hybrid workforce? And how does hyperautomation help move organizations toward more efficient working routines? Read on and learn all about hyperautomation and its many benefits!

What is hyperautomation?

Hyperautomation is the practice of automating everything that can be automated in order to streamline and improve business and in-company processes. It is a disciplined and predominantly business-driven approach to workplace organization that allows you to identify and automate as many IT and business processes as possible. Hyperautomation involves the use of several tools, technologies and platforms, such as AI and machine learning, business intelligence (BI), robotic process automation (RPA), business process management (BPM), optical character recognition (OCR), and low-code and no-code.

The main difference between automation and hyperautomation is that hyperautomation is an expansion of the former. Essentially, it adds an extra layer of technology to automation, increasing the opportunities for workplace optimization and digital transformation. Where automation is usually performed from one platform, hyperautomation uses a wide variety of platforms and technologies to transform and improve business processes.

The rise of the hybrid workplace

Largely due to the COVID pandemic, many organizations are rapidly moving forward to a work-from-home or hybrid working environment. Research by McKinsey & Company illustrates this and also shows that many employees prefer working in a hybrid model. Among the respondents who prefer hybrid work (especially younger employees), 71 percent would even seriously consider looking for other opportunities if their current employer didn’t offer or support a hybrid working environment.

hybrid work

Hyperautomation and the hybrid workplace: a match made in heaven

Hyperautomation has the potential to play a pivotal role in supporting present-day and future hybrid working arrangements. Let’s find out why this is the case and explore how hyperautomation moves organizations forward in these exciting and challenging times.

Merging smart technologies

Hyperautomation is all about combining a rich plethora of different tools, technologies and platforms to enhance processes and work routines. Using these methods alongside each other and in conjunction with human brainpower and creativity allows you to make business processes more scalable, smarter, more efficient, and cost-effective. Hyperautomation represents the next era of computerization, allowing humans and robots to work collaboratively and location-independent to deliver a 360-degree reimagining of how business processes can optimize organizational efficiency and productivity.

Engaging employees in meaningful work

Hyperautomation and the hybrid workplace liberate your employees from low-skilled and often mind-numbing repetitive tasks. This gives them the opportunity to focus on more high-value and rewarding tasks. The result: more employee satisfaction, efficiency, and productivity.

Creating a better life-work balance

The combination of hyperautomation and hybrid working also opens up opportunities for shortening workweeks. An Icelandic study showed that a shorter, four-day workweek with the same pay and benefits boosted employees’ wellbeing and work-life balance. Productivity remained stable or even improved in some workplaces. Hyperautomation gives companies the tools and technologies they need to get the same amount or even more work done in the same time span.

Getting rid of common time-wasters

Hyperautomation allows you to get rid of common time-wasters that hinder workplace efficiency and productivity. Common examples are:

  • Poorly managed and unstructured meetings. These suck up a lot of time and drain people of their energy. Hyperautomation allows you to structure meetings and incorporate them into fluid workflows.
  • Emails and messaging platforms. Being bombarded with emails, then manually drawing them up and answering them, keeps employees distracted and causes people to waste their time, attention and energy on non-essential things. Hyperautomation gives employees the opportunity to send emails and reply to messages in an automated manner.
  • Multitasking behavior often decreases performance quality and quantity. Because hyperautomation takes a lot of repetitive tasks out of employees’ hands, people hardly have to multitask anymore.

Getting started with hyperautomation

Hyperautomation can greatly improve workflow structures, especially if you combine state-of-the-art technology with hybrid working in a smart way. Be Informed is happy to help you reap the benefits of hyperautomation. Our portfolio contains several solutions that drive forward hyperautomation and help you build a modern hybrid workplace.

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