The “30-60-90” Principle
30 percent reduction in operational costs
Be Informed reduces the costs of operations by enabling faster processing, with
a higher straight-through processing rate and higher-quality process output.
Customers report up to 98 percent STP. Less repetitive work leads to higher
productivity and added value for administrative professionals, while customer
self-service leads to fewer data quality issues. Organizations can reduce the
number of FTEs or grow the business without increasing the workforce. Moreover,
the use of Be Informed usually leads to multi-product or multi-regulation
implementations. It is not uncommon, on the Be Informed
business
process platform, for hundreds of existing processes to be reduced to a
single process. This dramatic reduction in operational costs is driven by Be
Informed’s goal orientation and event-driven structure.
60 percent TCO reduction
Instead of a collection of acquired systems, each dealing with a different IT
function such as content management, workflow, process management, analytics,
and so forth, the Be Informed business process platform is a single environment.
All the “know” resides in a single model, the ontology. Once the model
containing all of the business rules is built, the application is ready. As
confirmed by analysts, applications , for hundreds of existing processes to be
reduced to a single process. This dramatic reduction in operational costs is
driven by Be Informed’s goal orientation and event-driven structure.− and the
processes that surround them − acquire an order of magnitude that is easier to
build and deploy. Measurements of actual systems show that the use of Be
Informed makes it possible to achieve scores that are four to five times higher
for each function point. These results are already significant, but they are
even more remarkable when we consider that function points in Be Informed are
not only in building and testing but also in the “full life-cycle” of
implementations. It is Be Informed’s run-time design structure that drives a
significantly lower total cost of ownership.
90 percent reduction in time to change
It is often hard to change systems because the business rules are embedded in
the process logic. The process of putting changes into production in core
business operations often takes several months.
Because of Be Informed’s strict “separation of concerns” and its social functions, it is dramatically easier to make changes. In the words of one customer, “small changes can be made within minutes, while big policy changes may take up to two and a half hours these days”. When these changes are put into production, testing and acceptance can become a daily process. This organizational agility is the greatest benefit of all.
Qualitative benefits
The Be Informed business process platform provides organizations with the means to innovate their core processes with less risk of operational disruption, budget overruns and continuously shifting deadlines. The keys to these benefits are:
- Agility: change business rules in minutes, immediately leading to updated business processes.
- Business in control: business users maintain business rules themselves, with no IT involvement required.
- Quality: treat every case on its own merits, creating a “mass customized” process.
Unlike traditional BPM Suites, Be Informed does not stop at wrapping existing legacy systems. Although Be Informed may start by bringing more flexibility to existing systems, the business process platform also provides all the capabilities for application modernization. The migration of legacy systems to Be Informed can be both a step-by-step process and a greenfield operation, minimizing the risk of disrupted operations.
Finally, continuous business transformation may seem like a risky business, raising the question of how an organization should keep all these changes under control. This is what the Be Informed model-driven approach does. It allows organizations to dramatically increase their agility, whilst at the same time increasing control. All changes are audited and are completely transparent; nothing is hidden in software code. This reduces the organization’s strategic risk of not being able to respond to the market and the operational risk of not being in control of changes.