Public policy making can be characterized as a complex, dynamic, constantly evolving interactive and adaptive system. The process is stakeholder-driven. Actors are engaged in a goal-driven decision-making process and have a great deal of autonomy in the way they organize their work. The process has two dimensions: a political dimension and a production dimension.
Policy makers need an infrastructure that seamlessly integrates with regulation-specific sources and services. This infrastructure should be designed for people and built for change. New technologies promise to support the policy making process in a revolutionary way. The implementation of the full combination of case management, dynamic rules support and knowledge support will create a very powerful combination that supports policy makers and brings government closer to citizens. It will also enable seamless integration of policy making with policy execution and in that way create the basis for the innovation of public sector services.
Public Policy Making - The 21st Century Perspective
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Policy Making - The 21st Century Perspective (www.lulu.com)
Policy Maker Workplace - brochure
The Policy Maker Workplace - white paper
Smoother processes, better decisions - article in VIP/doc
About the author
As an innovative thought leader, business developer and consultant Thei Geurts creates solutions that make information better accessible and usable. With an background in the library and information sciences Thei became the youngest library director in the Netherlands. Thereafter he initiated and launched new information products and services as a director of innovation and information services at a national level. From there Thei moved to the publishing sector in which he focused on innovation of content management and of publishing public sector information. After a career as principal consultant in the IT-sector, dedicated to elevate the support for knowledge workers and their workplace in the public sector and industry, Thei joined Be Informed. For Be Informed, an internationally operating, independent business process platform software vendor, Thei has created a workplace for policy makers to support policy making in the 21st century. He is also the author of publications on knowledge productivity and embracing complexity.