OVUM, the UK based analyst firm (www.ovum.com), devoted a recent ‘On The Radar’ report to Be Informed. Chief Analyst Joe Dignan describes Be Informed’s solutions as disruptive technology which provides organizations with the unique ability to model policy and respond to political or economic imperatives. Dignan writes:
“The ‘Holy Grail’ for public sector IT is a single view of a citizen across
multiple departments, be it benefits, health, tax, or pensions. This arena is
sometimes described as “next-generation enterprise resource planning (ERP)”.
Current process mapping for workflow is labor intensive, time consuming, and
inflexible. Be Informed’s solutions have the potential to be a disruptive
technology as they provide an applied expert shell where the client controls the
policy so that each instance going through the system travels by its own unique
path that is automatically discarded on completion. This provides customers with
the unique ability to model policy and respond to political
or economic imperatives.
Key messages
- Be Informed delivers a next-generation business process platform that has substantial references in complex enterprise environments. These include large-scale public sector deployments and implementations in the financial services sector.
- It offers a monetized return on investment business case.
- The solution allows for adaptations informed by business analytics, while allowing IT to secure high-performance, reliable operations by managing the underlying technology and integration with other systems.
- Model-driven solutions provide prebuilt frameworks for multiple case types to jumpstart initiatives. Tangible results are measured in weeks and months, rather than quarters and years.”
“On the Radar” is part of Ovum’s series of research notes that highlights up-and-coming vendors that bring innovative ideas, products, or business models to their markets. Although “On the Radar” vendors are not always ready for prime time, they bear watching for their impact on markets and could be suitable for certain enterprise and public sector IT organizations.
Joe Dignan
Joe Dignan is Chief Analyst addressing the European public sector. Joe is a
member of Ovum’s Industry Technologies team, which produces research and
analysis on the use of technology in the education, government, health sciences,
financial services, energy and sustainability, and telecoms industries.
Joe’s area of expertise is transformation in government and the advances in ICT driving change in the European public sector. The focus of his research is the development of smart cities.
Joe holds an MBA from the University of Edinburgh and is a Fellow of the Royal Society of Arts.