Be Informed Knowledge Server allows you to offer the knowledge models stored in Be Informed to systems and end users in all sorts of different ways.
- Inform and advise your clients using knowledge rules
In your external communications about your products and services, use the same knowledge as you use internally when supplying those products and services. Provide access to the product definitions and conditions, and provide tailored advice on their significance for individual clients.
- Support your staff in taking decisions
When your products and services are being delivered, many different decisions are taken. By storing the underlying knowledge in a structured way, you can actively help your staff to make these decisions. This results in better decisions and makes it possible to choose processes more flexibly.
- Integrate decisions in other applications
To guarantee that decisions are based on the same rules throughout your organization, you can integrate the decision support into other applications in which decisions are taken. This can be done by calling up knowledge as a service; it may sometimes be necessary to export knowledge rules in application-specific control files.
Product sheet: Knowledge Server